Delete your Audiominutes account
This page is for anyone with an account in the Audiominutes app, from Comquat Ltd.
In the app
- Sign in to the Audiominutes app.
- Open About Audiominutes.
- Choose Delete my account, then Delete my account again to confirm.
Your account is deleted at once. An account belongs to one council, so an account at another council is separate. If you are your council's last Admin, make someone else an Admin first; if that cannot be done, ask us.
If you cannot sign in
Email hello@audiominutes.com from the address on your account, and say which council it is at. We delete the account within 30 days and tell you when it is done.
What is deleted
Your account record: your name and email address in it, your password, your link to a Microsoft account, your sign-ins and the devices they were on, and any invitation or reset codes. Your email address is also removed from the record of who changed what, including the record of who named each speaker in a transcript.
What is kept
Your name stays on the changes you made to the council's recordings, transcripts and councillors, and on anything you sent to YouTube, as part of the council's own record. The meetings and recordings belong to the council, and are not deleted: to ask about one, contact the council.
Recordings already on a device stay there until the app removes them.
Some copies of your email address go in their own time. Our servers' logs record it when you change a transcript or the council's list of councillors; those logs are replaced as they fill, not after a fixed time. Our backups hold the whole account for up to about ten weeks, and longer if a night's backup fails. A log sent to support from a device stays until its 90 days are up, even if your account is deleted.
More is in our privacy policy.